Clear claims. Real permission.
Yuna publishes customer evidence only when the customer has approved the exact story and attribution. This page also brings together the policies and product practices that help you evaluate Yuna.
Customer proof standards
Testimonials and case studies must come from a real Yunacustomer who has given documented permission for the exact wording, name, role, business name, and media we publish. We do not turn client records, treatment details, private messages, or internal account data into marketing material.
A customer can limit how they are identified, ask for a correction, or withdraw permission for future use. We review published evidence regularly and remove it when permission expires or a material claim can no longer be supported.
Security and account separation
Yuna uses sign-in and access checks designed to keep each business's records private. Client form links are tied to a specific form.
These are practical safeguards, not a promise that any system is risk-free. We do not claim certifications, audit reports, uptime guarantees, or security assurances that have not been independently completed and approved for publication.
AI and data choices
Before using AI features that send information to OpenAI, account holders review a disclosure and choose whether to allow it. They can change that choice later. Features that need this permission stay off when it has not been given.
Learn what information may be processed, why it is used, and which providers help deliver the service in our Privacy Policy.
Policies and support
- Privacy: how information is handled, including analytics and service providers
- Terms: the rules for using Yuna and each party's responsibilities
- Support: how to get help with account, billing, privacy, or technical questions
Ask about a claim or practice
If you want the source for a public claim, need a correction, or have a security or privacy question, contact the team. Please do not send passwords, payment details, or sensitive client information by email.
Email support@getyuna.app with the page address and the claim or practice you want us to review.