When this helps
Manual reminder lists are easy to overlook and make it difficult to tell whether a message was attempted.
How Yuna helps
Confirm the appointment
Create a confirmed appointment with a future time in the business timezone.
Reach the reminder window
Yuna checks upcoming confirmed appointments around 24 hours before and again on the appointment day.
Send through available channels
Yuna sends the reminders you have enabled and shows their status when available, without sending the same reminder twice.
Getting started
- Set the correct business timezone and confirm the appointment.
- Store a working email address or phone number for the client.
- To send text reminders, choose a plan with text message credits available.
Good to know
- Reminder timing may vary slightly from the scheduled hour.
- A sent status does not mean the client read the message.
- The Free plan does not include text message credits, and some messages may be limited by the messaging service or client preferences.
What this gives you
Timely appointment reminders without building a manual send list each day.
Example
For a confirmed Friday appointment, Yuna sends the reminders you have enabled around Thursday and on the appointment day, then shows their status.