When this helps
Questions about prices, hours, and open appointments can pile up in Instagram while you are with clients.
How Yuna helps
Connect your Instagram account
Connect an eligible professional Instagram account and choose how Yuna should help with messages.
Keep conversations moving
Read and reply from Yuna. You can ask Yuna to suggest responses or enable automatic answers to routine questions using your saved business details.
Turn a conversation into an appointment
When a client asks to book, Yuna checks the service and your availability. With automatic booking enabled, it can confirm a suitable time; otherwise the request comes to you for review.
Getting started
- Connect an Instagram professional account and allow messaging access.
- Keep your services, prices, hours, availability, and booking settings current.
- Choose whether Yuna suggests replies, sends routine replies, and books automatically.
Good to know
- Automatic replies require clear questions and relevant business information. Sensitive or uncertain conversations are sent to you.
- Automatic bookings need a matched service, an available time, and your booking setting turned on. Conflicts or missing details need your review.
- Instagram's messaging rules can limit when Yuna is allowed to reply.
What this gives you
Fewer routine DMs to manage by hand, with booking conversations and appointments connected to your client work.
A client asks on Instagram whether a brow appointment is open Friday. Yuna checks your saved services and availability. If the client chooses an eligible time and you have enabled automatic booking, Yuna can confirm it; otherwise you review the request.